Questions to Ask Before Signing an EV Charger Installation Quote
1. Who Will Actually Do the Work, and Are They Licensed and Insured?
Start with the basics. Charger installation is electrical work on a high-demand circuit, and it should be handled by a licensed electrician.
Ask:
For Tesla equipment, it also helps to ask whether the installer is part of the Tesla-certified network. Charge Home Solutions works through a Tesla-certified network of licensed, insured electricians across the country, so homeowners get a vetted installer rather than a guess.
- Is the company licensed in my state, and can I see the license number?
- Do you carry liability insurance and workers' compensation?
- Will your own employees do the installation, or is it subcontracted?
- Do you have experience with my specific charger brand?
2. Is the Quote Based on an In-Person Site Visit?
A price given over the phone or from a few photos is an estimate at best. The real cost depends on things only someone on site can see: where your panel is, how far the charger will be from it, what the walls and ceilings look like along the route, and whether the garage or driveway location needs trenching.
Ask whether the quote follows an in-home assessment and whether the number can change after work begins. If it can, ask what specific conditions would trigger a change, and whether you approve them in writing first.
3. What Exactly Is Included in the Price?
This is where quotes diverge the most. Ask for an itemized quote, and check that each of these is either included or clearly listed as an add-on:
A common trap is a low base price that covers only a short wire run. Ask what the per-foot charge is if your run turns out longer than assumed.
- The charger itself (or confirmation that you are supplying it)
- A dedicated circuit and breaker
- Wire and conduit, and how many feet are covered
- Mounting hardware or a pedestal for outdoor installs
- Permit fees and inspection scheduling
- Labor, cleanup, and patching of any drywall openings
- Setup, Wi-Fi connection, and a walkthrough of how to use the charger
4. Can My Electrical Panel Handle a Charger?
Many homes, especially older ones, have limited spare capacity. The installer should evaluate your panel's rating and your home's existing load before quoting.
Ask:
A good installer explains the options and trade-offs rather than defaulting to the most expensive path or ignoring a capacity problem. Panel work is often the largest variable in total cost, so it is worth getting this question answered in writing.
- Did you check my panel's capacity and available breaker space?
- If a panel upgrade or subpanel is needed, is that in this quote or separate?
- Are there alternatives, such as a load management device, that could avoid a larger upgrade?
- Is the charger amperage you recommend suited to how I actually drive?
5. Who Handles Permits and Inspections?
Most jurisdictions require a permit and inspection for a new charger circuit, and requirements vary by city and county. Ask who applies for the permit, whether the fee is included, and who is present for the inspection.
Be cautious of any quote that suggests skipping permits to save money. Unpermitted work can create problems with insurance claims, home sales, and utility programs. A professional installer builds permitting into the process.
6. Are There Rebates or Incentives I Should Know About?
Some utilities, states, and local programs offer rebates or incentives for chargers or installation, and availability and eligibility change over time. Ask whether the installer is familiar with programs in your area and whether any require a specific installer, charger model, or documentation. Confirm current details directly with your utility or program administrator before relying on any incentive.
7. What Warranty Covers the Work and the Charger?
There are really two warranties: the manufacturer's warranty on the charger and the installer's warranty on workmanship.
Ask:
Get the answers in writing so there is no confusion later.
- How long does your workmanship warranty last, and what does it cover?
- Who do I call if the charger trips a breaker or stops working?
- Does installing the unit yourself or through a third party affect the manufacturer's warranty?
8. What Is the Timeline and Payment Schedule?
Ask when work can start, how long it typically takes, and what could cause delays, such as permit review times or backordered parts. Then look at payment terms. Be wary of large upfront deposits and pressure to sign today. A reputable company is comfortable letting you compare quotes and will explain its payment schedule clearly.
9. Will the Installation Fit My Future Plans?
If you might add a second EV, a home battery, or solar, tell the installer now. Running a slightly larger conduit or planning panel space today can be easier than reworking it later. If you are considering a Tesla Wall Connector or Powerwall, the full step-by-step process is covered in our Tesla installation hub at chargehomesolutions.com/tesla-installation-hub/.
Red Flags to Watch For
Any one of these is a reason to slow down and ask more questions.
- A quote with one lump-sum number and no breakdown
- No license number, or reluctance to show proof of insurance
- A price given without any site visit
- Suggestions to skip the permit
- High-pressure deadlines or large deposits before any work is scheduled
- Vague answers about panel capacity
How to Compare Quotes Side by Side
Put each quote next to the others and compare the same line items: charger, circuit length, panel work, permit, warranty, and timeline. If one quote is much lower, find out which of those items is missing. The goal is not the lowest number but the clearest scope from an installer you trust to do the job safely.
Charge Home Solutions offers a free in-home estimate, matches you quickly with a licensed, insured electrician in our Tesla-certified network, and serves homeowners nationwide. You get a clear, itemized scope you can compare against any other quote.
Book your free in-home estimate
Ready to move forward? Charge Home Solutions matches you with a licensed, insured, Tesla-certified electrician in your area, with a free in-home estimate and no obligation.
Request your free estimate at chargehomesolutions.com/request-service or call 888-995-6044.
Frequently asked questions
Getting at least two or three is a reasonable approach. Compare them line by line on scope, panel work, permits, and warranty, not just on the total price.
Ideally yes. Ask whether permit fees and inspection scheduling are included or listed separately, and who is responsible for handling them.
Costs depend on panel capacity, the distance between the panel and charger, wall or trenching conditions, permit requirements, and the charger chosen. Quotes also differ in what they include, so an itemized breakdown is the best way to compare.
Not always. It depends on your panel's capacity and your home's existing electrical load. A licensed electrician evaluates this during a site visit and can explain whether an upgrade or an alternative like load management makes sense.
It can if unexpected conditions are found, such as a longer wire run or panel issues. Ask up front what could change the price and make sure any changes require your written approval.
No. Charge Home Solutions offers a free in-home estimate with no obligation to move forward.
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