Customer Reviews

What our customers say

“Charge Home Solutions made the entire process of installing a home EV charger incredibly easy. Their team was prompt, professional, and handled everything from the initial assessment to the final installation.” - Emily T., Homeowner

“The installation was quick, and the team was knowledgeable and courteous. They explained exactly what they were doing and left the space spotless.” - Sarah K., Homeowner

“The Powerwall installation was seamless. Great team and amazing support, they walked us through the app and how to get the most from our time-of-use rate.” - Sarah L., Homeowner

“They upgraded our panel and added a whole-home generator. Fair price, pulled all the permits, and passed inspection the first time. Highly recommend!” - James R., Homeowner

“Got three quotes for a panel upgrade and EV charger. Charge Home Solutions was the only one who ran a real load calculation and showed me the rebates I qualified for. No pressure, just honest work.” - Michael D., Homeowner

What we commit to in writing

• Tesla Energy Certified Installer, listed on Tesla's own directory
• Licensed and insured in all 50 states
• Permits and inspection included, not billed as an extra
• Workmanship guarantee of up to 10 years

Why homeowners keep recommending us

Across the installs we do, the same themes come up again and again: punctual, professional electricians; clear communication; fair, transparent pricing; and clean, code-compliant work that passes inspection. We take the reviews seriously because our reputation, and our referrals, depend on every job being one a homeowner would happily tell a neighbor about, the referral test every install is quietly graded against, and the reason review scores hold steady while the network scales into new markets year after year.

We back that reputation with a workmanship guarantee of up to 10 years and full manufacturer warranties registered on your behalf, so the confidence customers express in their reviews is something we put in writing.

How we keep ratings high at network scale

Consistency across a large network isn't luck, it's selection pressure. Job outcomes, punctuality, and customer feedback feed each electrician's internal record; strong performers receive more work, and the standard's floor keeps rising. Electricians who can't hold the bar don't stay in the network, which is a quality mechanism no single shop can replicate.

We also engineer the failure modes out of the experience: fixed quotes end invoice surprises (the top complaint in the trade), permits are included rather than upsold, and the workmanship guarantee means a callback costs us, not you, an incentive structure that makes doing it right the first time the profitable path.

What reviewers mention beyond the star count

Read across a few thousand reviews and patterns emerge that ratings alone hide: electricians explaining the why behind recommendations rather than just quoting, homes left cleaner than found, incentive paperwork handled without being asked, and second projects booked on the spot. Those behaviors are trained deliberately, because they're what separates a transaction from a relationship.

The criticism patterns get equal attention, scheduling friction in high-demand weeks is the honest one, and drive the operational fixes. A rating is a snapshot; the review corpus is a roadmap, and we treat it that way.

Reading reviews like an insider

Star averages compress away the signal; the useful reading is thematic. Look for reviews that mention the boring specifics, permits pulled, inspection passed first time, quote matched the invoice, because those describe process, and process repeats. Discount raves and rants alike that describe a single personality; personnel vary, systems don't.

Apply that lens to us and to anyone else you're comparing. Our confidence in the comparison is exactly why this page links the platforms directly rather than curating screenshots: the corpus is the evidence, and the patterns in it, fixed pricing honored, paperwork handled, second projects booked, are the ones our process is built to produce, visit after visit, in every market where the network operates.

From a review to your project

Reviews answer 'are they legitimate'; the assessment answers 'what does my project cost.' The path between them is one form or call: a licensed local electrician visits free, your quote arrives fixed and written, and the incentive sweep runs for your address before you commit to anything.

If the experience matches the reviews, punctual, transparent, clean, you'll know why the average sits where it does. If it ever doesn't, the workmanship guarantee and a national organization stand behind making it right. That's the whole promise, and thousands of homeowners have graded it.

Leave us one, especially the critical kind

Reviews steer the network: praise routes more work to the electricians who earned it, and specific criticism triggers process fixes with names and dates attached. If we've done work for you, five minutes on the platform of your choice genuinely shapes who thrives here.

And if the work deserved criticism, say so publicly and to us directly, the guarantee exists for exactly that conversation, and the operational fixes that came from hard reviews are among the most valuable changes we've made. Feedback is infrastructure here, not decoration.

Frequently asked questions