SMS Terms of Service – Charge Home Solutions
By submitting this form or texting our number, you agree to receive SMS messages from Charge Home Solutions regarding EV charger installations, home battery systems, appointment confirmations, and service updates. Consent is obtained via website forms, inbound phone calls, or customer-initiated text messages. Users must explicitly submit their phone number to opt in.
Types of Messages
– Appointment scheduling and reminders: messages to arrange your EV charger installation or related services, and to confirm scheduled appointments.
– Installation confirmations and updates: messages about the status of your installation or service, including updates if arrival times change.
– Technician arrival notifications: messages letting you know when a licensed electrician is en route to your location.
– Customer service and support: messages to answer questions, provide assistance, or follow up on support requests.
– Post-service follow-ups: messages requesting feedback or offering additional assistance after service completion.
Message Frequency
Message frequency may vary; typically 1–5 messages per week depending on service activity. You will only receive messages relevant to the services you have requested.
Fees and Charges
Message and data rates may apply depending on your mobile carrier and plan. Consult your carrier for details.
Opt-Out
You can opt out at any time by replying STOP to any message. After you opt out, we will send one final confirmation message and will not send any additional SMS messages unless you opt back in.
Help
For assistance, reply HELP to any message or visit our website at https://www.chargehomesolutions.com. You can also contact our customer support at info@chargehomesolutions.com or call (888) 995-6044.
Privacy
We respect your privacy. SMS consent is not shared with third parties or affiliates for marketing purposes. For details on what personal information we collect, how it is used and who it is shared with, please review our Privacy Policy: https://chargehomesolutions.com/privacy-policy
By continuing to communicate with us via SMS, you acknowledge that you have read and agree to these Terms of Service and our Privacy Policy.
